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April 22, 2016

Actiance On Demand Preservation Capabilities for Alcatraz

Actiance, released On-Demand Preservation capabilities for Alcatraz, its cloud-based archive, enabling organizations to hold, capture, search, and review content across more than 70 communications channels. Legal departments are now able to effectively manage eDiscovery requirements, while mitigating risks that may arise during the critical collection and preservation steps and complying with new Federal Rules of Civil Procedure (FRCP) regulations.

“The standards for legal preservation have become better defined, posing greater challenges for customers who face frequent, unpredictable legal discovery,” said Kailash [...]

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April 17, 2016

Actiance Expands Supervisory Capabilities for Alcatraz

Actiance, a leader in communications compliance, archiving and analytics, released expanded supervisory review capabilities for Alcatraz, its cloud-based archive for a broad range of communication channels. Powered by Alcatraz’s modern, searchable content store, the expanded supervisory capabilities employ advanced analytics to enable greater insight into conversations occurring across 70+ communication channels. Now customers in regulated industries, such as financial services, government and healthcare, can quickly identify policy violations in context to ensure compliance with evolving industry regulations.

Recently, [...]

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April 5, 2016

New features in Workbooks 4.7 CRM

Workbooks 4.7 includes many new features including multi-lingual capabilities, Zapier app integration, data management and reporting enhancements. Multi-lingual support. To support our international clients with offices around the world, Workbooks has added multi-lingual functionality to their CRM platform. Translations for French, German, Spanish and English American are provided in this release, the platform can support any other languages, including multi-byte character sets. Addition translations will be provided based on customer demand. Translation support enables clients to use different languages for field names, record names and also values held [...]

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April 5, 2016

X2CRM for Enterprise Customer Management Software

X2CRM v5.4 is an enterprise open source CRM application built for small business which includes new sales process and marketing workflow automation features, a new Android mobile application and improvements to the X2CRM cloud platform.X2CRM gives small businesses the power, control and flexibility offered by more complex and expensive enterprise CRM applications in a compact, easy to use and cost effective package. Spanning marketing communications, lead management, website visitor tracking and visual workflow automation to full customer sales and service process management with the X2Process visual process tool, users have the ability to fully customize [...]